Find answers to the most common questions about ordering, valuations and reports.
What is a CGT property valuation?
An independent assessment of a property's market value at a relevant date — used by your accountant or adviser when calculating capital gains tax.
When do I need one?
When the market value of a property is required at a specific point in time for tax, accounting or legal purposes — for example, change of use, sale, transfer, inheritance, or a retrospective CGT event.
Is this the same as a market appraisal?
No. A real estate market appraisal is a marketing estimate. A property valuation is an independent, documented report with supporting evidence and methodology.
Do you provide tax advice?
No. We prepare property valuation reports. Your accountant, registered tax agent or financial adviser is best placed to advise on your tax position.
Can you value houses, units and townhouses?
Yes. We prepare CGT valuation reports for houses, units, townhouses, duplexes, residential land, investment properties and inherited homes.
My home became a rental — what do I need?
You may need a market valuation at the date the property first produced income. Speak with your accountant about your specific situation.
Do you value commercial property?
Yes. Office, retail, industrial, mixed-use and business premises. We support trusts, companies and SMSF arrangements.
Do you prepare reports for SMSF property?
Yes. Valuations supporting SMSF accounting, audit and CGT-related matters.
Can the valuation be retrospective?
In many cases, yes. We use historical market evidence, comparable sales and supporting data to prepare a defensible figure for a past date.
How far back can you value?
It depends on the availability of historical market evidence. Provide as much information as you can about the property and date when ordering.
Can my real estate agent provide this?
An agent provides a marketing appraisal. For CGT purposes, an independent property valuation report is more appropriate. ATO guidance states valuations should be objective and supportable.
What information do I need to provide?
Property address, ownership details, the relevant valuation date, reason for valuation, and supporting documents like rates notices or any prior reports.
Can my accountant order on my behalf?
Yes. Many of our orders are placed by accountants, tax agents and financial advisers.
How long does it take?
Timing depends on the property type, location, complexity and information provided. Your portal will show progress updates.
Can I track my order?
Yes. Once you place an order, you'll have access to a customer portal showing live status.
Will the report be stored in my portal?
Yes. Completed reports are saved in your portal so you can access them whenever you need to.
Can I download invoices?
Yes. Invoices and billing history are available in your customer portal.
Can I order multiple valuations?
Yes. Place each order through the same portal — they will all be tracked together.
Do you work Australia-wide?
Yes. We support property owners and advisers across Australia.
Need a CGT property valuation?
Order online today, or speak with the team before getting started.
